First, you can call 4-666-1331 health code customer service hotline, 1232 health hotline and 12345 convenience hotline. In view of this epidemic, the number of health code customer service staff has increased to 2, and business training has been strengthened to answer the doubts of the masses in a timely and accurate manner.

Second, by contacting the community, people who think there is misjudgment can report to the community where they live (now), and if they are really misjudged after being sorted out by community workers, they will report directly to the provincial platform and turn to green code.

Third, recently, relying on Minzhengtong, the provincial big data company is developing the self-help complaint function of health code misjudgment. After people can upload relevant certificates independently, they can transcode according to the judgment rules, thus improving the efficiency of people's complaints and the investigation of grassroots community workers.