If the user does not violate the Alipay Service Agreement and the agreement in this agreement, and cannot be blamed on the user, and at the same time does not conform to the agreement in the Alipay Service Agreement and the Yu 'ebao Sales and Service Agreement that Alipay will not bear legal responsibility, resulting in the transfer of Yu 'ebao funds and consumption losses (except investment losses and losses caused by relevant financial institutions), the user can apply for compensation from Alipay.
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Extended information "Yu 'ebao Sales Service Agreement":
Users should inform Alipay in time after knowing the loss, and submit relevant application materials and supporting documents as required. Alipay will handle the user's application through self-compensation or insurance company compensation.
The specific handling method is determined by Alipay itself, and Alipay promises not to harm the legitimate rights and interests of users. If Alipay chooses the insurance payment method, the user agrees to entrust Alipay to claim compensation from the insurance company for the user, and the user promises that the facts of capital transfer and consumption loss are true and the application materials for insurance payment are true and effective.
No matter what method Alipay chooses to ensure the user's balance treasure fund transfer and consumption safety, the user's consent and recognition of Alipay's final compensation behavior or insurance compensation behavior does not mean that the above losses should be attributed to Alipay, nor does it mean that Alipay must bear any other responsibilities for this.
While paying compensation to the user, Alipay immediately obtains all creditor's rights and other rights that the user may or does have against the third party, including but not limited to the right to recover from the third party for the above-mentioned creditor's rights, and no longer claims any rights from the third party for the above-mentioned creditor's rights that have been transferred to Alipay.
References:
/render。 AliPay.com/p/f/FD-jbncl9ph/index.html "target =" _ blank "title =" Alipay-Yubao Sales Service Agreement "> Alipay-Yubao Sales Service Agreement.