Wang Liping, Vice President of Lenovo Group and General Manager of China Commercial Key Customer Business Group; Wang Leyan, General Manager of Lenovo Commercial Solution Center; Shi Li, Vice President of Lenovo Group and Chief Digital Transformation Officer of Lenovo China; Yu, Senior Architect of Artificial Intelligence Laboratory of Lenovo Research Institute; And Dr. Li Ming, Director of NVIDIA Asia-Pacific Developer Development, and Zhou _, Vice President of Aibee, attended the sub-forum and delivered keynote speeches.
Lenovo IOT Ecology =ISV+EdgeAI+ Hardware+Service
With the breakthrough development of emerging technologies such as big data, artificial intelligence, cloud computing and 5G, the retail industry has ushered in a historic opportunity for intelligent upgrading. On the one hand, with the popularity of mobile payment and Internet of Things, consumer behavior has gradually changed, which makes the retail industry start to think about new business models and processes to embrace change. On the other hand, in the current environment of retail business model innovation, enterprises are accelerating the application of big data, artificial intelligence, sensors and other technologies, reconstructing consumer-centered business models, optimizing business processes, exploring new application scenarios and improving enterprise efficiency. The new business logic promotes the application of various technologies to some extent. Under this two-wheel drive, the retail industry is constantly evolving and the efficiency is constantly optimized.
Wang Liping, Vice President of Lenovo Group and General Manager of China Commercial Key Customer Business Group.
Wang Liping, vice president of Lenovo Group and general manager of China Commercial Key Account Business Group, said that Lenovo, as one of the few brands deeply involved in the commercial field, is accelerating the layout of a new IT architecture of "end-edge-cloud-network-intelligence" and empowering the intelligent transformation of traditional retail industry. At the edge, Lenovo has a wealth of edge devices, such as edge computing gateway, all-in-one touch machine, intelligent cloud terminal and other full-scene products that help retail stores to land intelligently, and can realize the effective operation of multiple models such as vision, voice, recommendation algorithm and data analysis. In the cloud, Lenovo Brain EdgeAI platform provides customers with the best matching scheme between AI model and hardware based on intelligent recommendation algorithm. Aiming at the large-scale deployment scenario of retail chain stores, through multi-channel and cloud collaboration technology, the AI model is deployed to edge devices on a large scale, providing the whole life cycle management of chain stores' AI solutions. On the application side, Lenovo cooperates with retail industry solution partners to provide application solutions for scenarios such as passenger flow analysis, interactive experience, quality control management, intrusion detection, and energy consumption collection. Lenovo is committed to building a commercial Internet of Things ecosystem, cooperating with industry solution partners, and using Lenovo's edge computing hardware customization capabilities, EdgeAI platform algorithm capabilities and powerful service system to accelerate retail and industry-wide intelligence upgrades in a faster, better and lower-cost manner.
Focusing on consumers, Lenovo exports smart retail best practices.
Building smart retail with consumers as the core has become the knowledge of retail industry. In Lenovo's view, "taking consumers as the core" means combing the business end-to-end with "customer journey method", including understanding, experience, purchase, use, service and endorsement, covering the whole process of customers' purchase and use of products, and adopting intelligent means to realize refined customer operation, thus creating an all-weather, omni-channel, full coverage and seamless consumer experience.
Shi Li, Vice President of Lenovo Group and Chief Digital Transformation Officer of Lenovo China
Shi Li, vice president of Lenovo Group and chief digital transformation officer of Lenovo China, shared Lenovo's core competence in digital stores. Lenovo Smart New Retail covers from digital marketing platform to smart stores, such as smart exhibition, store micro-mall, passenger flow analysis, intelligent security, retail assistant and other programs, and has built Lenovo membership system, intelligent logistics and other key capabilities. Through the application of these capabilities, Lenovo Smart New Retail has achieved very good results at the business level. Lenovo has more than 65,438+00,000 stores and hundreds of thousands of prototypes in China, with an average cost saving of over 60% and a floor efficiency improvement of over 30%.
Wang Leyan, General Manager of Lenovo Business Solutions Center.
While improving the operation capability of its own stores, Lenovo's joint partners landed customers in large chain enterprises such as catering and retail, and constantly explored industry application scenarios. At the meeting, Wang Leyan, general manager of Lenovo Commercial Solution Center, introduced Lenovo's intelligent transformation solutions in the smart chain and chain industry in detail. In the contact solution, Lenovo provides self-service settlement terminals and commercial display devices. Combined with Lenovo EdgeAI platform algorithm, it can effectively reduce the waiting time of consumers, improve settlement efficiency, reduce personnel costs and improve operational efficiency. At the same time, collect customer behavior habits, directionally push application products, realize accurate marketing, enhance customer buying experience, and ultimately support the improvement of the efficiency of the entire chain store. In terms of intelligent technology solutions, Lenovo combines visual technology with intelligent terminals to effectively help stores achieve standardized management, safety protection, quality management and production scheduling optimization, enhance customer buying experience, and help stores achieve cost reduction and efficiency improvement. In terms of energy consumption management, Lenovo uses intelligent gateway and big data analysis to manage the energy-consuming equipment such as audio, video, lighting and stoves in the store in a unified way, and make real-time adjustments according to business processes and changes in passenger flow, effectively reducing the energy consumption of the store, achieving energy conservation and emission reduction, and improving operational efficiency.
Ecological linkage, tapping the new boundary of smart retail reform
Empowering the intelligent transformation of the retail industry with edge intelligence is inseparable from the support of ecological partners. Wang Liping, vice president of Lenovo Group and general manager of China Commercial Key Account Business Group, said that Lenovo is accelerating the implementation of smart retail solutions through brand empowerment, marketing support and giving full play to the coverage advantages of the entire Lenovo partner system. At present, Lenovo has joined hands with more than 100 industry-leading partners to create intelligent solutions for the retail industry.
Dr. Li Ming, Director of Developer Development, NVIDIA Asia Pacific
Aibee, vice president of love pen intelligence, Zhou
At the sub-forum, Dr. Li Ming, Director of Developer Development in NVIDIA Asia-Pacific Region, and Zhou _, Vice President of AI bee Intelligent, as representatives of Lenovo's partners, also shared forward-looking views and applications of advanced technologies in the retail industry, such as AI technology and AR/VR vision, and said that they would continue to polish the applications and solutions in the retail industry based on their own ability advantages and Lenovo's perfect software and hardware layout in the future, which would promote the development and reform of the retail industry.
In order to effectively implement ecological cooperation, Lenovo officially released the commercial Internet of Things ecological plan and the preferred partner plan at the meeting, opening up the technology platform for all software and hardware partners, developers and customers, sharing capabilities and experiences, * * * opening up more intelligent application scenarios in the retail industry and leading the intelligent transformation and development of the retail industry.
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