According to Alipay official website's inquiry, the pre-litigation mediation platform of Xihu District People's Court is a formal platform for Alipay's official certification and legal protection, so it is true. The platform is mainly aimed at West Lake people asking for legal knowledge in the platform, and is responsible for mediating and resolving various contradictions and disputes, mainly to reduce the trial and cost of the parties and provide convenience for the people. This is the most convenient, lowest cost and most convenient method.

Article 97 of the Civil Procedure Law of People's Republic of China (PRC) * * * If an agreement is reached through mediation, the people's court shall make a mediation statement, stating the litigation request, the facts of the case and the mediation result; The conciliation statement shall be signed by the judge and the clerk, stamped with the seal of the people's court and served on both parties; The conciliation statement shall have legal effect after being signed by both parties; Article 99 Before the conciliation statement is served, if the conciliation fails to reach an agreement or one party reneges, the people's court shall make a judgment in time.