Hello, Postal Savings Bank provides deferred repayment service for up to half a year for hospitalized or isolated people infected with COVID-19, staff involved in epidemic prevention and control, people who need isolated observation during epidemic prevention and control, and mortgage customers who temporarily lose their income sources due to the epidemic.

While introducing the policy of deferred repayment of mortgage loans, the Postal Savings Bank strictly implemented the policy of protecting the rights and interests of credit information, and made it clear that the above four types of mortgage customers who are inconvenient to repay due to the epidemic can help adjust the overdue credit information records related to the epidemic and fully protect their credit information rights and interests.

Application method for deferred repayment of the Postal Savings Bank: If the mortgage loan cannot be repaid normally due to the epidemic situation, you can apply for deferred repayment service by calling the customer service phone number of the Postal Savings Bank at 95580 or contacting the mortgage account manager. Whether the application is successful is subject to the final audit result of the Postal Savings Bank.