1. Log in to the online banking of Bank of Shanghai or go to the counter of Bank of Shanghai to check the settlement status and related information of the current loan account.

2. If your loan has been settled, you can apply to Shanghai Bank for a loan settlement certificate. Generally speaking, Shanghai Bank will ask you to provide relevant identification, loan contract and other materials to verify your identity and loan information.

3. After confirming that your application materials are correct, Shanghai Bank will issue a loan settlement certificate for you and affix the official seal of the bank. You can choose to send the certificate to the institution or individual you need by email or express delivery.