Phone verification is required during the Bank of China e-Loan approval process?

After you submit your BOC E-loan activation application through BOC electronic channels, the system will automatically approve it based on your latest BOC internal data and external data such as the People's Bank of China credit report, without manual intervention.

If your payment meets certain conditions, after you use the money, the page will display "To ensure the safety of your funds, Bank of China needs to verify this transaction information with you. The customer service staff is expected to contact you within 15 minutes." We will contact you via 010-95566 within a few days, please wait patiently, make sure you have the E-token on hand, and do not submit it repeatedly. "After verification, the funds will arrive in your account within a few minutes.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses. Will Bank of China customer service personnel call to verify the information after the Bank of China E-loan is used?

In order to ensure the safety of your funds, for Bank of China E-loan customers who meet certain conditions, Bank of China customer service personnel will call 010-95566 Dial the customer's mobile phone number, confirm some information, and ask for your cooperation in the review. Once approved, the loan can be used normally. Please pay attention to answer the phone, ensure that the E-token is on hand, and do not submit it repeatedly while waiting for phone verification. For further information, please call Bank of China customer service hotline 95566.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses. Does Bank of China need to conduct phone verification after disbursing the BOC E loan?

After the Bank of China E-loan is used, will Bank of China customer service staff call to verify the information:

Bank of China will start making outbound calls on June 1, 2017, in order to ensure the safety of funds. , that is, identity verification for customers who meet certain conditions. Please cooperate carefully.

In principle, every payment transaction that triggers an outbound call needs to be verified by the outbound caller. Unless you actively inform yourself to repeatedly submit multiple transactions, please ask the outbound caller to close it. The reason for receiving multiple calls from an agent is because multiple transactions were initiated. If you want to avoid this situation, just inform the agent when you answer the call and ask the agent to help close several subsequent transactions. In addition, if you initiate a payment transaction and the agent calls you three times but fails to get through, the transaction will be automatically closed by the system after 7 hours. If you need to use funds, you can initiate it again.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, you are welcome to consult the Bank of China online customer service or download and use the Bank of China mobile banking APP to consult and handle related services. Do I need to call to verify BOC e-Loan?

Bank of China e-Loan will call the lender to conduct a follow-up telephone visit, mainly to verify the identity of the lender. Bank of China will make three review calls. If these three calls are not answered, the loan application will be deemed to have failed. If the user still needs to borrow money, he or she must submit a loan application again. Or the user has applied for multiple Bank of China e-loans and proactively calls the manual customer service to apply for cancellation of the phone call. In this case, Bank of China will not make an approval call.

Every time a loan application is submitted, there will be a corresponding review call. It is best for users to apply for one loan at a time, so as not to cause conflicts with multiple review calls.