When we first entered the business, we might as well ask our predecessors for experience. As a new credit manager, many things are crossing the river by feeling the stones. There are often things that are not handled well or not done well. At this time, you can find your predecessors, learn from them and ask what problems you need to pay attention to, so as to avoid taking many detours.
Treat customers warmly and thoughtfully. We say treat people sincerely, and only when others feel it will they be sincere to you. As a credit account manager, it should be like this. Because you are a service-oriented industry, your performance will rise only if you satisfy your customers, so you must be enthusiastic about people.
I know the customer's information like the back of my hand, and every industry has its own rules. As a credit manager, it is very important to know the customer's information. We can not only observe the customer's usual consumption habits, but also examine the customer's economic situation in the bank to decide whether to lend money to this user.
We should not only do things well at work, but also do things well outside work. We say it is our duty to do our job well, but we also do things outside of work, that is, this person's emotional intelligence is very high. For people in this industry, remember customers' birthdays, their hobbies and so on. , all need to work hard, which is very helpful for maintaining customer relations.
Adjust the mentality, the road should go step by step. No matter what industry you are engaged in, you must put your mind right. You can come up if you want. The idea of biting a fat man is not desirable. After all, the chances of this happening are too small. Most people still enrich their professional knowledge step by step, and then take a step forward after they have enough qualifications!