Bank customer service calls have the advantage of recording.
Call hotline telephone recording system can help enterprises and units solve some details. The system combines the most advanced digital signal processing technology and voice technology, and can record, monitor and query multiple phones at the same time. Now it has become an effective assistant for enterprise development.
The hotline telephone recording system can help enterprises to inspect the service level of agents, provide effective vouchers for business disputes, and also form a large number of voice data to mine high value-added information. Many industries expressly stipulate that the whole process of telemarketing should be recorded. Such as banking, securities, insurance, government hotline and other industries.