The degumming of shoes in less than a month is a quality problem, and businesses that have this problem should repair or return them for consumers. If there is no agreement between the two parties, the consumer can return the goods within seven days from the date of receipt; After seven days, consumers can return the goods in time if they meet the legal conditions for terminating the contract.
The claim procedure usually includes the following steps:
1. Collecting evidence: collecting evidence related to the claim, such as medical records, witness statements, photos and reports;
2. Determine the responsible party: determine the individual or organization responsible for the claim;
3. Prepare a claim application: explain in detail the reasons for the claim, the amount of the claim and the legal basis on which the claim is based in the claim application;
4. Submit claim: submit claim to the responsible party or insurance company;
5. Waiting for decision: waiting for the responsible party or insurance company to make a decision, or negotiating with the responsible party or insurance company to solve it;
In a word, protecting consumers' rights and interests is a legal requirement and a social responsibility. If you encounter quality problems when buying goods, you should take timely measures to safeguard your rights and interests.
Legal basis:
Article 193rd of the Criminal Law of People's Republic of China (PRC)
Under any of the following circumstances, whoever defrauds a bank or other financial institution for the purpose of illegal possession, if the amount is relatively large, shall be sentenced to fixed-term imprisonment of not more than five years or criminal detention, and shall also be fined not less than 20,000 yuan but not more than 200,000 yuan; If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than five years but not more than ten years, and shall also be fined not less than 50,000 yuan but not more than 500,000 yuan; If the amount is especially huge or there are other especially serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than 10 years or life imprisonment, and shall also be fined not less than 50,000 yuan but not more than 500,000 yuan or confiscated property:
Fabricating false reasons such as introducing funds and projects;
(two) the use of false economic contracts;
Using false documents;
(four) the use of false proof of property rights as a guarantee or repeated guarantee beyond the value of collateral;
(5) obtaining loans by other means.