Rattan's 6800 yuan is highly unlikely to be refunded. After all, we are all adults and have to bear the consequences. Besides, when the money goes into someone else's pocket, it's hard for him to take it out again. If you haven't returned the goods after a long time, you can also call the consumer hotline and ask the staff of the consumer hotline for help. If the staff in the store and the boss are unreasonable, they can call the consumer hotline to make a complaint. As long as you are reasonable, don't be afraid to protect your own interests to the end. Or find local reporters to report, they are generally afraid of the news, because bad things will directly cause direct economic losses to their stores. Therefore, if they resolutely refuse to return the goods, they can also find local reporters to report this bad behavior of the merchants.