Five-star customers can generally enjoy priority in queuing, 20% discount on safe deposit box rent, preferential price of physical precious metals and five-star exclusive wealth management products. The customer's star rating will be evaluated every day, and CCB will generally evaluate its star rating according to the customer's business situation in the past six months (including the current month). The star point value can be upgraded on any day of the month when it reaches the upgrade standard, but it usually takes about two to five days to adjust the star point. China Construction Bank has seven stars, from high to low, seven, six, five, four, three, two, one, and customers with star point value of O are not rated.

Star service for individual customers is a brand-new customer service system launched by China Construction Bank to give back to customers and improve service level. On the basis of the comprehensive business volume of customers, the star rating is calculated according to the comprehensive business situation of customers, and then the star rating is obtained. The higher the star rating, the more preferential fees and value-added services you can enjoy.

According to different product types, the monthly average balance, transaction amount and consumption amount are used as the basis for calculating the star point value. For example, deposits, loans and wealth management products are all calculated according to the average daily balance.

In order to highlight the value of star-rated customers and enhance customer experience, CCB adopted a star-rated adjustment mechanism of "fast rise and slow down". If the star point value reaches the upgrade condition at the end of the month, it will be automatically upgraded to the rated star level; At the end of the month, if the star score value can't reach the current star standard, the star will be lowered after the transition period, and the transition period for six or seven-star customers is one year; Four, five stars for half a year; There is no transition period for three-star and below.

1. How many levels of star customers are there in CCB?

China Construction Bank has seven stars, from high to low, seven, six, five, four, three, two, one, and customers with a star point value of 0 are not rated.

Star service for individual customers is a brand-new customer service system launched by China Construction Bank to give back to customers and improve service level. On the basis of the comprehensive business volume of customers, the star rating is calculated according to the comprehensive business situation of customers, and then the star rating is obtained. The higher the star rating, the more preferential fees and value-added services you can enjoy.

According to different product types, the monthly average balance, transaction amount and consumption amount are used as the basis for calculating the star point value. For example, deposits, loans and wealth management products are all calculated according to the average daily balance.

In order to highlight the value of star-rated customers and enhance customer experience, CCB adopted a star-rated adjustment mechanism of "fast rise and slow down". If the star point value reaches the upgrade condition at the end of the month, it will be automatically upgraded to the rated star level; At the end of the month, if the star score value can not reach the current star standard, the star level will be lowered after the transition period, and the transition period for six or seven-star customers is one year; Four, five stars for half a year; There is no transition period for three-star and below.