You can log in to the personal online bank of BOC and inquire about the loan situation through the function of "loan management-loan inquiry and setting", including historical transactions, application progress, contracts, remaining repayment plans, line details, overdue information, etc. You can also change the repayment account.

Tip: This function only supports the inquiry of personal loan e-loan contracts handled through BOC e-banking, and it is temporarily impossible to inquire about the contracts you signed at BOC offline outlets. Moreover, this function supports you to query the payment records of the loan account involved in the contract within two years, and each query time spans half a year.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.