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Bank of Communications student loan identity verification failed.
Does the subject want to ask, "What should I do if the identity verification of the Bank of Communications student loan fails?" ?

1. First, confirm the entered name and ID number.

2. Secondly, check whether the network connection is stable to ensure that the network will not be interrupted and there will be no problems in data transmission.

3. Finally, contact the customer service of Bank of Communications in time for corresponding operation and supplementary information.