If the repayment has already started, both the loan contract and the mortgage contract can be used. Ask the sales department. Maybe their staff didn't go to the bank to get it back in time, but the staff of the sales department took it away in time, and you took it away in time. If they didn't take it in time, of course you wouldn't get it so soon. Since you began to repay the loan, both the loan contract and the mortgage contract have come down. Generally, many business departments will not inform you to get it, only you can get it yourself.