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Why didn't Industrial Bank issue a loan settlement certificate?
If you pay off all the loans of Industrial Bank, you can definitely issue a settlement certificate. If it can't be opened, it's because the loan has not been repaid.

The general bank will not take the initiative to issue a settlement certificate to the borrower. If necessary, it is best to inform the handling personnel in advance, explain the importance and urgency of the settlement voucher you need, and arrange a time to collect it from the bank.

The function of the loan settlement certificate is that the loan repayment has been completed. Make a proof, and then take other materials to get back the mortgaged things. The loan settlement certificate is a certificate that a person or institution applies for a loan in a bank or other financial institution and repays the loan.