According to the regulations, it is reasonable and legal for the online lending platform to call the company to find a contact. However, the online lending platform cannot maliciously harass the company or publicize the borrower's arrears. Otherwise it may be a violent collection.
If you think that the online lending platform calling the company has involved violent collection, then you can complain to the relevant departments. The departments that accept your complaints are: Internet Finance Association, Bank of China Insurance Regulatory Commission, local financial office, etc. Details are as follows:
1, Internet Finance Association
The Internet Finance Association has set up a complaint platform on the official website, and you can report online loan collection to the company.
2. Bank of China Insurance Regulatory Commission
As China's financial supervision and management department, the Bank of China Insurance Regulatory Commission also has the power to supervise the online lending platform. If you think that calling the company for online loan collection has caused you huge losses, you can complain to the Bank of China Insurance Regulatory Commission.
3. Local financial offices
Every place has a local financial office, which is responsible for the supervision of the financial sector. If you want to complain about online loan collection, call the company, or you can find the local financial office.
Generally speaking, online lending platforms are allowed to beat companies because they can't get in touch with borrowers. For debtors, paying off debts as soon as possible is king. Otherwise, online loan collection will be difficult to stop.