I think a mature loan officer should not only talk about products when facing customers. When communicating with customers, he should pay more attention to customers' eyes, listen to customers, and consider problems from the customer's point of view, instead of blindly selling his own products. For example, if a customer encounters financial difficulties, how should you solve them? First of all, you need to know the basic situation of customers, how much money you need and what to do with it, and then change your mind and become a customer yourself. How to talk to yourself when facing a salesman, and whether you can accept your own opinions? In fact, in terms of credit, interest rate is the most concerned by customers, so it depends on your communication skills. Speak with confidence and confidence, so that customers will think you are professional and trustworthy.
Second, how do loan salesmen communicate with customers?
I think a mature loan officer should not only talk about products when facing customers. When communicating with customers, he should pay more attention to customers' eyes, listen to customers, and consider problems from the customer's point of view, instead of blindly selling his own products. For example, if a customer encounters financial difficulties, how should you solve them? First of all, you need to know the basic situation of customers, how much money you need and what to do with it, and then change your mind and become a customer yourself. How to talk to yourself when facing a salesman, and whether you can accept your own opinions? In fact, in terms of credit, interest rate is the most concerned by customers, so it depends on your communication skills. Speak with confidence and confidence, so that customers will think you are professional and trustworthy.
Third, how to communicate with customers and how to visit customers.
Hello!
First of all, you should be familiar with your own workflow. The so-called communication with customers is to determine which customers you are looking for according to your product situation. Then go to visit or those targets to see if you can lend him money and control the risk. If the risk is not a problem, then talk about the loan amount. How much interest is actually a very simple matter, and novices should learn from their old jobs.
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Fourth, I just started to be a salesman of real estate and mortgage loans. I can't talk and I don't know how to communicate with customers.
I think a mature loan officer should not only talk about products when facing customers. When communicating with customers, he should pay more attention to customers' eyes, listen to customers, and consider problems from the customer's point of view, instead of blindly selling his own products. For example, if a customer encounters financial difficulties, how should you solve them? First of all, you need to know the basic situation of customers, how much money you need and what to do with it, and then change your mind and become a customer yourself. How to talk to yourself when facing a salesman, and whether you can accept your own opinions? In fact, in terms of credit, interest rate is the most concerned by customers, so it depends on your communication skills. Speak with confidence and confidence, so that customers will think you are professional and trustworthy.