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Ping An Pratt & Whitney complained which regulatory department is the most effective.
China Internet Finance Association and Banking Insurance Regulatory Bureau.

The China Internet Finance Association and the Banking Insurance Regulatory Bureau are among the most effective regulatory authorities for Ping An Pratt & Whitney's complaints. If Ping An Pratt & Whitney encounters problems such as unreasonable charges in online loan products, you can make a complaint by calling China Internet Finance Association at 12378. China Internet Finance Association, as a self-regulatory organization in the Internet finance industry, has the power to supervise and investigate violations of financial institutions, and can investigate and deal with Ping An Pratt & Whitney. If the problem of arbitrary charges is found in the bank branch, the bank will not handle it internally, and you can directly call the bank headquarters to make a complaint. At the same time, the Banking Insurance Regulatory Bureau is also responsible for supervising the banking business, and can supervise and investigate Ping An Pratt & Whitney. By complaining to the Banking Insurance Regulatory Bureau, Ping An Pratt & Whitney can solve the problem and get reasonable treatment.