The situation of personal transfers is abnormal.

You can check whether the loan contract is in your name. You can check it directly at the bank. If you can check it at the bank, it means you got a loan from the bank. Otherwise, you didn't get a loan from the bank at all. A loan from someone else.

Log in to the official website of Ping An Bank, log in to personal online banking, transfer and repay, transfer money, and follow the prompts on the page to refill the correct payee, beneficiary account number, account opening bank and other information to operate the transfer.