I. Shanghai Provident Fund Manual Telephone
Housing provident fund hotline: 12329
Service hours:
1, self-service inquiry for 24 hours.
2. Labor service hours are from Monday to Saturday, from 9: 00 to 17: 00.
Second, the Shanghai provident fund customer service telephone inquiry process
1, self-service query (press 1)
Account inquiry (press 1)
Loan eligibility and amount inquiry (press 2)
Business guide (press 3)
Personal account inquiry method (press 4)
Deposit range and proportion inquiry (press 5)
Provident fund acceptance outlets inquiry (press 6)
Account Seal Status Inquiry (Press 7)
12329 SMS service (press 8)
Hard of hearing (press 9)
Return to the parent menu (press *). If manual service is needed (press 0).
2. Manual service (press 0)
Second, Shanghai provident fund telephone inquiry content
Personal business consultation mainly includes policy and operation process consultation such as housing provident fund deposit, housing provident fund withdrawal, housing provident fund loan and housing provident fund repayment; Personal account information verification; The provident fund business in Shanghai accepts the address inquiry of outlets, etc.
Unit business consultation mainly includes unit information check, unit account opening, unit account cancellation, unit change, unit deposit, unit employee transfer, unit provident fund online business processing system function, unit provident fund online business processing system operation and unit provident fund online business processing system failure.
Affordable housing loan reservation mainly provides policy consultation and reservation service for affordable housing customers.