Generally speaking, there are three ways to inquire: the first way: the lender can bring his ID card to the personal loan department of the loan bank. The second type: inquiry through online banking 1. After the lender opens online banking, he can inquire about the loan balance without leaving home. Lenders can usually use "personal loans", such as Agricultural Bank of China. 2. "My loan". 3. "Loan inquiry". Such a path to operate. This method is the easiest. Through online banking, you can not only inquire about the loan balance, but also inquire about repayment records and other information. The third way: through the bank's customer service telephone inquiry, the lender can also call the customer service telephone inquiry of the lending bank, but this method can only obtain the single information of the loan balance, and can't know the previous and future monthly repayment situation.