The state stipulates that the epidemic situation will be postponed for one year. According to the Notice on Further Strengthening Financial Support to Prevent and Control novel coronavirus jointly issued by the People's Bank of China, Ministry of Finance, China Banking Regulatory Commission, China Securities Regulatory Commission and Foreign Exchange Bureau. For those hospitalized or isolated people with new pneumonia, those who need isolated observers for epidemic prevention and control, those who have temporarily lost their livelihood due to the epidemic, financial institutions should appropriately tilt their credit policies, flexibly adjust personal credit repayment arrangements such as housing mortgage and credit card, and reasonably postpone the repayment period. Personal business guarantee loans infected with new pneumonia can be extended for one year and continue to enjoy financial discount support. Financial institutions should give priority to customers infected with new pneumonia or damaged by the epidemic, appropriately expand the scope of responsibility and make full compensation.