Legal. The video of the whole process of door-to-door collection is a manifestation of civilized collection and a proof for both parties. Door-to-door collection personnel must bring their work permit, all materials of loan cases and relevant power of attorney, otherwise it is illegal to collect, and they can report to the police for handling. However, if the debtor does not agree, the collection cannot be filmed, and even if it is filmed, it cannot be used as evidence. According to the relevant laws of our country, it is illegal to collect debts by violence. If a third party collects debts from customers on the grounds that the cardholder does not repay, and takes improper actions such as violence or threats in the process of collection, it can contact the public security organ in time.

According to the provisions of Article 246 of the Criminal Law of People's Republic of China (PRC), the crime of insult refers to the act of openly degrading the personality of others and damaging their reputation by violence or other means, and the circumstances are serious.