Legal basis: Article 1 of the Notice on Further Strengthening Financial Support for Prevention and Control in novel coronavirus: Observers who are hospitalized or infected with new pneumonia and epidemic prevention and control personnel should be isolated; For those who participate in the prevention and control of the epidemic and temporarily lose their source of livelihood due to the epidemic, financial institutions should appropriately tilt the credit policy, flexibly adjust personal credit repayment arrangements such as housing mortgage and credit card, and reasonably postpone the repayment period. Personal business guarantee loans infected with new pneumonia can be extended for one year and continue to enjoy financial discount support. Financial institutions should give priority to customers infected with new pneumonia or damaged by the epidemic, appropriately expand the scope of responsibility and make full compensation.