According to Cai Xi's survey. Com, the solution to the frozen quota of Huabai is as follows:
1. Update your identity information: Sometimes Bai Hua freezes customers' quotas because their identity information has expired. In this case, customers need to update their identity information, and they can apply for new identity documents as soon as possible, and then upload them on Alipay for re-authentication. If the customer's identity information is not updated, the line in Bai Hua will be frozen by the system.
2. Settlement of arrears: customers need to repay on time after using the flower buds, and generally do not support extension. If the customer misses the repayment date and fails to repay, it is overdue, and the platform bears the corresponding overdue responsibility. At the same time, after the customer is overdue, the platform will think that the customer has encountered great economic pressure and will not unfreeze the amount of flowers before the customer settles the overdue debt.
3. Reduce the debt ratio: If the customer has too much debt, Alipay will worry about the customer's future repayment pressure and worry about the customer's overdue. Once this concern arises, the platform may temporarily freeze the customer's consumption quota in order to control risks. Customers can try to reduce their debt ratio and let Alipay lift the risk control measures.
4. Buy wealth management on Alipay: Alipay not only has credit products such as flower buds, but also some wealth management products on sale. If customers have the ability to take risks and have a certain economic foundation, then they can try to buy some wealth management on Alipay, so that Alipay can see their financial resources.
5. Use Alipay to handle business: In normal times, customers can use Alipay to handle business, such as living payment. Can increase their user stickiness. When helping to thaw the flower buds, the higher the user's stickiness, the less worried the platform may be.