There are several ways:

1. China Banking and Insurance Regulatory Bureau: If there are arbitrary charges for forgotten products from banking financial institutions, it is best to call the China Banking and Insurance Regulatory Commission. This is the bank's regulatory department. Complaints are most effective. The hotline for letters and visits is: 010-66279113. It is recommended that you respond to the problem by mail. Please provide the details of the complaint, a copy of your personal ID card, and write down your address, name, and phone number. Send it to the Complaints Office of the China Banking Regulatory Commission, No. 15 Financial Street A, Xicheng District, Beijing, postal code 100033. You can also contact the local Banking Regulatory Bureau.

2. Bank headquarters: If a branch handles business and finds out that there are arbitrary charges, and the bank does not handle it internally, you can directly call the bank headquarters. This method is also more effective. Bank personnel need to face interviews, communication, apology, punishment, rectification, recording, reporting and other processes. If there is still no effect, they can choose to file a complaint with the China Banking and Insurance Regulatory Bureau.

3. Financial Office: What should I do if it is a small private loan? Many of them do not have formal qualifications, so the industrial and commercial departments and the China Banking Regulatory Commission cannot supervise them. You can try to search for the contact information of the local Financial Office and call the complaint hotline. Give it a try.

4. To complain about Ping An Puhui, you can directly call the China Internet Finance Association at 12378, or log in to the China Internet Finance Reporting Information Platform to report online. Reporting requires a real-name system, and factual evidence of Ping An Puhui's violations must be provided. Once the complaint is successful, the platform will forward the case to the relevant department for processing. In addition, you can also make complaints about Ping An Puhui by dialing 12315. Once the report is verified and the case is filed, Ping An Puhui will be handled and punished in accordance with the law.

Ping An Puhui is the collective name of many companies under Lufax Holdings, Ping An Insurance Co., Ltd. of China, that carry out financing guarantees, financing consulting, small loans and other businesses. Ping An Puhui is committed to using innovative technology and perfect risk control to help small and micro business owners, individual industrial and commercial households and other inclusive financial groups obtain professional loan services.