Guangfa Bank telephone 24-hour customer service manual service customer service hotline 400-830-8003, credit card special line 95508. If you need to connect to the manual service, call the customer service hotline of Guangfa Bank at 400-830-8003, press 0 to select more help, press 0 to select non-outlet inquiry, and connect to the manual service.
In addition, please call the overseas emergency service hotline of Guangfa Credit Card: 86(20)-873 10029. The customer service telephone of Guangfa Bank provides cardholders with services such as account business, transfer business, investment and wealth management, personal loan and bank information inquiry.
Scope of 24-hour customer service and manual service of Guangfa Bank
1. Account business: including oral account loss reporting, telephone banking password modification, account balance inquiry, transaction details inquiry, cheque inquiry, statement inquiry and other functions.
2. Transfer business: including transfer between bank wealth management accounts, transfer to other countries, payment on behalf of others and other functions.
3. Investment and wealth management: including funds, third-party depository, national debt, insurance, inquiry and purchase of wealth management products, precious metal trading and other businesses.
4. Personal loan: self-help lending and repayment of credit loans, personal loan inquiry and other functions.
5. Bank information inquiry: including interest rate inquiry, exchange rate inquiry, preferential information inquiry and special business inquiry.
2. What is the phone number of Guangfa Bank Card?
Customer service telephone number of Guangfa Bank Credit Card Center:
1.CGB credit card customer service phone number (exclusive to credit card users)
The 24-hour toll-free customer service number of China Guangfa Bank's credit card is 95508, and then press 1-0 to transfer to manual service.
2. CGB Credit Card Customer Service Phone (VIP service only)
China Guangfa Bank Credit Card VIP Customer Service Tel: 8008308848 (free)
The customer service telephone number of the credit card VIP of Guangfa Bank is 4008 195508 (free of long-distance charges).
The 24-hour emergency service telephone number of Guangfa Platinum Card is 020-34 19822 1.
Three. CGB Credit Card Customer Service Phone (exclusive to users of online banking and debit cards)
Customer service telephone number of online banking of Guangfa Bank: 800-830-8003 (fixed line, PHS | free)
Or 400-830-8003 (fixed line, PHS and mobile phone are free)
3. 24-hour artificial hotline of Guangfa Credit Card?
GDB credit card "95508" is its national unified customer service hotline. Hundreds of artificial hotlines provide 24-hour services in Mandarin, Cantonese and English, which can realize credit card opening, online loss reporting, account inquiry and business consultation, and are equipped with advanced IVR voice service system. In addition, if you are a VIP customer, you can call the VIP hotline of Guangfa Bank at 400-829-5508. Guangfa Bank also has a private banking hotline: 400-809-5508.
4. How does CGB customer service 95508 enter the manual service?
The customer service of Guangfa Bank 95508 can enter the manual customer service through the following steps:
1. After dialing 95508 with the reserved mobile phone, verify the phone password.
2. Then listen to the system prompts, such as quick review: please press 0 and other voice prompts.
3. You can press the number without prompt at will, and there will be an error prompt to press 0 to enter the manual service.
Extended data
The Credit Card Center of Guangfa Bank has set up a 24-hour service hotline 95508 (please call 0086-20-873 10029 overseas). We have been adhering to the concept of "giving you more and seeing farther for you", and are committed to improving the customer experience and providing you with detailed and comprehensive customer consultation and demand acceptance services.
After dialing 95508 with the reserved mobile phone, you can directly enter the following shortcut keys to enter the fast service channel:
1. Quick review: Please press 0.
2. Report loss: Please press 1#
3. Amount adjustment: Please press 2# (you can apply for amount adjustment yourself after opening an account for 6 months).
4. Quick installment: Please press 3# (single consumption ≥500 yuan, you can apply for installment by yourself; Flexible turnover, optional cash installment)