First, the unit provident fund query
(a) the query content:
Inquire about the company's provident fund account information (including the number of remitters, the number of sealed people, the monthly repayment amount, and the last remittance month), and the company's latest three provident fund withdrawal progress (including delivery time and handling situation).
(2) Requirements to be provided:
Enter the company provident fund account number and password.
(3) Query method:
Call 12329 according to the voice prompt.
Second, the personal provident fund query
(a) the query content:
Inquire about the balance of provident fund account and personal provident fund loan information (including loan amount, loan balance, loan term and current overdue amount).
(2) Requirements to be provided:
Enter employee ID number (or personal provident fund account number) and password.
(3) Query method:
Call 12329 according to the voice prompt.
Three. Enquiries of provident fund service outlets
(a) the query content:
Inquire about the addresses of provident fund offices, sub-centers and bank deposit outlets.
(2) Requirements to be provided:
not have
(3) Query method:
Call 12329 according to the voice prompt.
Four. Policy investigation
(a) the query content:
Inquire about the policies related to the deposit, withdrawal and loan of provident fund.
(2) Requirements to be provided:
not have
(3) Query method:
By calling 12329, according to the voice prompt, you can also turn to a human agent to answer the relevant policies.
Verb (abbreviation of verb) asks about the progress of provident fund business.
(a) the query content:
Inquire about the deposit, loan and withdrawal progress of provident fund.
(2) Requirements to be provided:
Personal provident fund account number, name, ID number, business processing time, contact telephone number and other information.
(3) Query method:
Call 12329, according to the voice prompt, transfer the relevant information recorded by the labor agent, and reply within 5 working days.