Hello, if you operate the white-collar loan business through Bank of Ningbo Online Banking 5.0, please click "More Applications" on the left side of the webpage to find my application-loan business-self-help loan, and operate the loan issuance and return. If it is online banking 4.0, you can click on the self-service loan menu at the top of the webpage. If it is a mobile phone, please download the Bank of Ningbo mobile client from Apple's mobile appstore, and download the Android version from 9 1 assistant and pea pods. After logging in, click on the Pocket Loan to operate the loan business.