Does the questioner want to ask "Will 12315 report Leiteen to get a refund?" Refund. 12315 is China’s consumer rights protection hotline. When consumers encounter problems, they can call 12315 to make complaints and safeguard their rights. Laiteen is a company that provides beauty services. If consumers encounter problems during the consumption of Laiteen, they can call 12315 to make complaints and safeguard their rights, including requests for refunds.